Meet the Team

Rhys Roberts (pictured left) – General Manager , a professional hotelier for more than 20 years and currently Chairman of Best Western Hotels G.B. Rhys is committed to the development of the Hotel as a major conference destination in the South West whilst ensuring high standards to all its clients.

Wayne Hartrey - Operations Manager , Wayne utilises his considerable experience and enthusiasm to not only be responsible for the day to day operation of the hotel but also run the conference services department with flair and professionalism.

Jo Morgan – Head Housekeeper , Jo joined our team earlier this year with a wealth of knowledge and experience of the tourist industry.  Jo has quickly settled in organising the housekeeping staff and ensuring our high standards of cleanliness and presentation are maintained.

Sam Keating - Sales Manager , Sam leads a great team and co-ordinates our sales and marketing activity.

Wendy Wright - Conference Co-ordinator,Wendy is the hotel's point of contact for our conference and function business.

Izabela Alexandriak - Head Receptionist, and Groups Co-ordinator, Izabela leads our great reception team and is responsible for the hotel's reservations.

Joan Kidley -  Financial Controller , Joan is responsible for the efficient running of the BEST WESTERN Tiverton Hotel’s finance department. A Tivertonian by birth, Joan has seen the Hotel develop over the past 15 years and her own career path has developed alongside. Joan is well known for her love of strong coffee, taken often.

Nick Mort - Executive Head Chef - Nick joined the Hotel seven years ago from an award winning hotel near Exeter. Previous to this appointment he gained valuable experience with the Roux brothers in London. Nick is an excellent and inspired Chef and this is very much reflected in his a la carte menu, each season he is able to bring the best of local produce to the restaurant for your enjoyment.

Carol Ahern – Restaurant Manager , Carol is responsible for the smooth and efficient running of our restaurant and bar along with her team of supervisors and staff, who all have a dedicated approach. Customer care and service is an important part of Carol’s training ethos at the Hotel and this is very apparent when our guests tell us how much they enjoyed their experience in our restaurant.

Colin Moore - Maintenance Manager , Colin is responsible for the maintenance of the building and it's many systems. A local man who has specific building skills, Colin is also responsible for the health and safety on site.