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Rhys Roberts – General Manager
A professional hotelier for almost 20 years, he is currently a main board member of Best Western Hotels Group. Rhys is committed to the development of the Hotel as a major conference destination in the South West whilst ensuring high standards to all its clients.
Audrey Mugford - Bars Manager
Audrey started with the Hotel some years ago in the Bar and Restaurant areas. She has now progressed and has been promoted to run the Hotel’s Lounge and Banqueting bars and is responsible with her team to provide our guests with an enjoyable experience in the bar area.
Jenny Smallridge – Head Housekeeper
Joanne Mildren – Head Receptionist
Jo has been connected with the Hotel for many years and is currently responsible for our Reception and Reservation operation within the Hotel. She is very friendly and again well known to many of our regular guests. Jo also deals with the Hotel’s group contracts and manages reservations for our French, German, Italian and Dutch markets.
Trish Fuller - Sales Manager
Well known in the business community of Mid Devon, Trish is highly regarded,has a professional approach and runs our Sales Office with a sure touch. Whether you require a function, conference, exhibition or wedding our sales department is on hand to help.
Wayne Hartrey Operations Manager
Recently returned to the Hotel after a prolonged break to travel the world. Wayne is now responsible for the day to day operation of the business and has a very dedicated approach. A native Devonian, Wayne handles his responsibilities with a friendly and caring attitude.
Denise Paling - PA to the General Manager
Denise is mainly responsible for the admin functions and has the difficult task of keeping Rhys to his strict timetable commitments. Denise is also responsible for the administration of the Best Western regional meetings and is well known and well liked with other Best Western hoteliers for her friendly and efficient manner.
Joan Kidley – Financial Controller
Nick Mort - Executive Head Chef
Nick is an excellent and inspired chef and this is very much reflected in his a la carte menu, each season he is able to bring the best of local produce to his Restaurant for your enjoyment.
